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By visiting our website or using material from it, you accept the following terms.

Note: You are not allowed to use the Website if you do not accept the following terms.

1. Copyright

The content of this Website is the intellectual property of zitianelli.gr, subject to any rights not expressly granted here. All intellectual property rights of this Website that it contains belong to azitianelli.gr or to third parties that are legally concerned. By accessing this Website you agree to be bound by the above copyright laws.

2. Personal Data - Transaction Security

The eshop zitianelli.gr precisely applying the principles of personal data protection, provided by International and European law governing issues related to electronic commerce (Directive 2000/31 / EC, Presidential Decree 131/2003) as well as by the Law on Consumer Protection (Law 2251/1994) which regulates issues related to distance selling and the relevant provisions of the Greek law (Law 2472/1997) for the protection of the individual and the protection of personal data as completed with the decisions of the Chairman of the Committee for Personal Data Protection, the P.D. 207/1998, 79/2000, article 8 of Law 2819/2000 and of European law with the directives 95/46 / EC and 97/66 / EC, explicitly states that it is not going to make any unfair use of your personal in no way discloses, discloses, sells, leases or exchanges your personal information and the information you submit to any third party.

By registering in our eshop you accept to receive informative emails from this website as well as the cooperating websites of our company except to inform us otherwise otherwise your details are deleted from our list of updates.


Your personal information is permanently deleted upon your request and is not given in any way to anyone. By submitting data to our server, you agree that the data does not contain untrue, illegal or in any way unsuitable for use and publication.

3. Third Party Websites

To facilitate your access to its websites, zitianelli.gr may include links to Internet sites, which are owned or operated by third parties and are responsible for their own content.

4. Limitation of Liability

zitianelli.gr has made every effort to portray with the greatest possible accuracy the products available by viewing photos, descriptions and more specific descriptions. However, this website may contain errors (typographical, numerical and visual). Zitianelli.gr does not guarantee the accuracy or completeness of the illustrations and descriptions or the reliability of any advice, opinion, statement or other information mentioned or available on this Website.

5. Modify the terms hereof

zitianelli.gr reserves the right to modify or renew the terms and conditions of transactions and undertakes the obligation to update this text for any change or addition to the terms.

6. Property - Trademarks

The product and company names mentioned herein may be trademarks or trademarks of their respective owners. Your access to this website should not be construed as a concession, consequently, final or otherwise, of any license or right to use any of the symbols appearing on this website, without our prior written consent or any third party holder.

7. Withdrawal, order cancellation and product returns

I . You have the right to return the products you bought, within 14 days from the date you receive them. In this case, you will bear the costs of transport and return of the products. Returns are only accepted if the products you wish to return are in the same condition in which you received them along with the legal documents (delivery note or sales invoice or retail receipt) and the packaging that came with the product. In case of return of the products, your refund will be completed within thirty days from the date we receive the products. Items defective or different from your order it will be returned at our expense.

II. In cases of return of products, cancellation of orders or on your part refusal to receive the product from the courier company, you are obliged - for tax reasons to notify us through a responsible declaration of law 1599/1986 reasons for your return, cancellation or refusal. In case of refund due to non-availability of the product this can be done within 10 working days.

8. Product Prices

All prices presented in our catalogs include VAT 24%. These prices refer to the quantities that are available in our warehouse, while zitianelli.gr reserves the right to adjust the prices.

9. Applicable Law

All transactions you make through zitianelli.gr are governed by International and European law governing matters relating to electronic commerce (Directive 2000/31 / EC, Presidential Decree 131/2003) as well as the Law on the protection of Consumer Law (Law 2251/1994) which regulates issues related to distance selling. For any dispute or dispute that may arise from the use of this website, the courts of the city of Mytilene are fully competent.

Privacy Policy

Our online store is fully committed to the protection of the personal data of its visitors and customers. We will not disclose customer information to third parties unless absolutely necessary to provide you with a service, such as the sale and delivery of products, to carry out the necessary credit and security checks and in the context of search and customer profile procedures under its terms. of this Policy as well as with your consent or where we are legally obliged to do so, such as following a prosecutor's order, court decision, etc. Our website will treat the personal data available to it by its users in accordance with all relevant laws of the European Union (EU) and Greece on data protection.

Your personal data that we collect and process is always relevant and relevant to the fulfillment of our obligations to the users of our website.

Data Collection Ways

Our online store collects personal data through cookies, order form, contact forms, newsletter subscription forms, customer account creation form, live chat service. This data is only collected if you choose to do so voluntarily, either by sending us an e-mail or in the Newsletter collection form, or by contacting us by telephone. This is so that we can provide you with the information you need about the company's services and products and to serve you in the best possible way.

The personal data collected from the contact forms are sent encrypted and stored in the company's e-mail or in the special program available on our website to maintain the history of the communications that have taken place. They are processed only by members of the company and are not given or sold to third parties.

What data do we collect

In particular, the data we collect is:

A) IP Address, technically necessary for navigating our online store and / or for purchases, as well as for security reasons and protection of our online store from malicious actions.


B) Default data when you register as a member or in other fields within the online store (such as the order form, the contact form, the Newsletter subscription form, etc.) below: name, surname, shipping and invoicing address, gender, telephone number, e-mail address, member name, member code, payment details.From this data what is optional is declared by you at your sole discretion.

C) We may collect and process for statistical purposes or in order to improve your experience in our online store information about your visits and use of this website (e.g. your IP address, your geographical location, your browser, how the site was updated, the duration of the visit and the number of page views).

Our online store does not collect or store credit card data and details, which it manages safely and at its own risk.